Refund policy

We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Return Window
You may request a return within 3 days of receiving your order. Return requests made after 3 days will not be accepted.

Return Eligibility
To be eligible for a return, the item must be unused, undamaged, and in its original packaging with all tags/accessories intact.

Non-Returnable Items
Items that are used, damaged due to misuse, or missing original packaging are not eligible for return.

How to Request a Return
Contact us at [tumhara email] or [tumhara phone number] within 3 days of delivery, with your order number and reason for return. Our team will guide you through the next steps.

Refund Process
Once we receive and inspect the returned item, your refund will be processed within 5-7 business days. Refunds will be credited to your original payment method, or as store credit for COD orders.

Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos/video of the item, and we will arrange a replacement or full refund at no extra cost to you.

Order Cancellation
Orders can be cancelled free of charge before they are shipped. Once shipped, orders cannot be cancelled but can be returned as per this policy within the 3-day window.

Questions
For any return or refund related queries, contact us at [tumhara email] or [tumhara phone number].